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The Tram
Eero Saarinen died from a brain tumor four years before the Arch was completed; prior to his death he had decided to incorporate a power lift system to obviate the need to climb the 1000-plus stairs. But the shape of the arch would have made a standard elevator impossible. After approaching several elevator companies who failed to come up with a viable method, Saarinen hired parking-lot elevator designer Richard Bowser to do the job. Skeptical city leaders gave Bowser only two weeks to submit a design, but he succeeded. By 1968, a unique tram system that combined an elevator cable lift system with gimbaled cars functionally similar to ferris wheel gondolas had been installed.
The tram is operated by the quasi-governmental Bi-State Development Agency under an agreement with the NPS.
From the visitor center one may move to either base (one on the north end and the other on the south end) of the Arch and enter the tramway much as one would enter an ordinary elevator, through narrow double doors. The north queue area includes displays which interpret the design and construction of the Gateway Arch; the south queue area includes displays about the St. Louis riverfront during the mid-19th century.
Passing through the doors, passengers in groups of five enter an egg-shaped compartment containing five seats and a flat floor. Because of the car shape, the compartments have sloped ceilings low enough to force taller riders to lean forward while seated (for this reason it's recommended that the tallest of the five passengers in the car sit in the center seat facing the door). Eight compartments are linked to form a train, meaning that both trains have a capacity of 40, and that 80 people can be transported at one time. These compartments individually retain an appropriate level by periodically rotating every 5 degrees, which allows them to maintain the correct orientation while the entire train follows curved tracks up one leg of the arch. The trip to the top of the Arch takes four minutes, and the trip down takes three minutes. The car doors have narrow windows, allowing passengers to see the interior stairways and structure of the Arch during the trip.

Observation area on top of the arch

Near the top of the arch, the rider exits the compartment and climbs a slight grade to enter the arched observation area. Thirty-two small windows (16 per side) measuring 7 by 27 inches (180 mm × 690 mm) allow views across the Mississippi River and southern Illinois with its prominent Mississippian culture mounds to the east at Cahokia Mounds, and the City of Saint Louis and St. Louis County to the west beyond the city. On a clear day, one can see up to thirty miles (48 km).